Sabrina was absolutely fabulous. she listened very carefully and looked at the picture that I brought in and copied it to the best of her ability based on the hair that I have. The salon is very lovely and peaceful. I had decided to make this both my regular salon and Sabrina my hairstylist very much impressed
Started as a Zero stars but quickly recovered! Our daughter booked a appointment on July 4 for 9:30 appointment for July 14, the person on the phone took her name and phone number. and told her that the junior would call her the following Monday to speak about what my daughter was requesting. Well following Monday the junior never called! My daughter did try that following tue called them to get information on how long and price, NOBODY answered or called her back . She did call MANY times and got no answer on the phone . She even left many message.( disclosure we live farther away from Vernon so it not like we would just show up to the business.) We arrived at schedule time and we are told the junior hairdresser who was to style her hair wasn’t to be in until 11am. She checked the schedule and nothing was put in the system . Even checked the hair appointment book.She even ask if we got a follow up call text reminder of the appointment, which we did not . The hairdresser was the only person working and with a client I explained this was for her late grad pictures. I showed the text that my daughter sent me that she made the appointment and the junior was to call her back which nobody did. And the fact she left many messages and called many times to speak to her, yet nobody called her back! She said allow me to finish with this client and I will get ahold of the junior. She explained she lived outside of Vernon so we would have to wait for her to show up. We waited awhile and she came back saying that she wasn’t going to bother trying to figure out what happened and she will fit her in. By 10:30 am another hairdresser came in and help finish the up due. They apologized a few times while doing her hair and my daughter said they were very gentle. My daughter went to pay and they told her no charge for her Up due and the mixup.
Sabrina was absolutely amazing! The hair cut and highlights were both perfect! I'm so happy with it. Amazing ????
So for 15 years I have been doing my own hair, having gone to a salon for a chemical service once and had a horrible experience with chemical burn and wasn’t happy with my hair. I decided to try a local salon and on the phone they asked if I had a stylist and I said no, they put me with a younger Professional. I was worried because my hair is complicated and abstract and didn’t want to overwhelm her with this crazy mess. She handled everything beautifully and fixed some banding that was in my hair at my own fault, to my GLORIOUS surprise. The importance I look for is someone who takes their time and can use their creativity. Especially going from a level 3 to a 10/11, she was Amazing and I would recommend Andjela. I will be seeing her in the future.
